Privacy Policy

AquaDENTAL is a product brand of I-2-I Solutions, Inc. ("I-2-I Solutions", "we", "us"). This Privacy Policy describes how we collect, use and share information when you visit aquadentalsolutions.com (the "Site"), purchase our products, or contact us.

Information we collect

• Information you provide: name, practice or company name, email address, phone number, shipping and billing addresses, order details and messages you send through our contact form.
• Payment information: payments are processed by Stripe. We do not store full card numbers; Stripe shares with us the payment status, the card brand and last four digits.
• Usage information: pages visited, referring site, device type and approximate location derived from your IP address. Our first-party analytics stores only a pseudonymous daily identifier. Where enabled, Google Analytics may also collect usage data under its own policies.

How we use information

• To process and ship orders, manage subscriptions and provide customer support.
• To provide access to AquaIRIS, our digital reporting platform, and deliver laboratory results.
• To send transactional emails (order confirmations, shipping updates, result notifications).
• To send occasional updates on water quality and compliance when you have opted in. You can unsubscribe at any time.
• To improve the Site, prevent fraud and comply with legal obligations.

Sharing

We share information only with service providers that help us operate the Site and fulfil orders (payment processing, shipping carriers, email delivery, hosting) and when required by law. We do not sell your personal information.

Cookies and analytics

The Site uses essential cookies to keep your cart and admin sessions working. Analytics cookies (if enabled) help us understand how the Site is used. You can control cookies through your browser settings.

Data retention and security

We retain order and laboratory records for as long as needed to provide our services and meet record-keeping obligations. We use industry-standard safeguards, including encrypted connections (HTTPS) and access controls, to protect your information.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us at support@aquadentalsolutions.com. Marketing emails include an unsubscribe link.

Contact

I-2-I Solutions, Inc.
105 Vulcan Rd Suite 400, Homewood, AL 35209
205-892-2499 · support@aquadentalsolutions.com